Help
Frequently asked questions
When can I order?
Preorders for the Holiday Hill Collection are open now.
When will my order ship?
Orders can take 2–3 weeks to ship. Preorders ship 2–3 weeks after December 1st.
How much is shipping?
Shipping is free on orders over $150. Otherwise it’s calculated at checkout.
What are your clothes made of?
Natural fibers, never polyester. Each product page lists the exact fabric.
How do I find my size?
Every product page has a size chart. Between sizes? Get in touch and we’ll help.
Can I return something?
Within 30 days of delivery, for store credit only. Items must be unworn with the 360 ID tag intact, and anything bought at a discount is final sale. Email halidonhillreturns@gmail.com to start a return. Full details are in our Returns policy.
Do you offer refunds?
No. We offer store credit instead of refunds.